Refund & Cancellation Policy for Vinofyx Digital Marketing

Effective Date: 04th June 2025

At Vinofyx Digital Marketing, we value our clients and strive to provide high-quality services. This Refund & Cancellation Policy outlines the terms under which payments, cancellations, and refunds are handled. By using our services, you agree to this policy.

1. Service Agreement & Payments

All services are provided based on the terms agreed upon in the proposal, contract, or invoice.

Payments must be made as per the agreed schedule (upfront, milestone-based, or recurring).

Work will commence only after the agreed payment is received.

2. Cancellations

Clients may cancel a service by providing written notice via email to [Insert Contact Email].

If cancellation occurs before the start of the project, only administrative or processing charges (if any) may be deducted.

If cancellation occurs after work has begun, the client will be responsible for payment of services already rendered, even if the project is not completed.

3. Refund Policy

Non-Refundable Services:

• Digital marketing campaigns (e.g., Google Ads, Facebook Ads, SEO, SMM).
• Consultation or strategy sessions.
• Content creation, design, or branding work once initiated.

Refunds (If Applicable):

• If a project has not started and payment has been made in advance, a partial refund may be granted (after deducting administrative costs).
• If services are prepaid but not delivered due to unforeseen circumstances on our end, a full or partial refund may be issued at our discretion.

4. No Guarantee of Results

Marketing and advertising outcomes depend on many factors beyond our control (competition, platform policies, audience behavior, etc.).

Therefore, payments made for our services are not refundable based on lack of desired results (e.g., leads, conversions, rankings).

5. Changes to Services

If a client wishes to make changes to the agreed scope of work, additional costs may apply.

Any approved service modification will be handled via a revised proposal or agreement.

6. Chargebacks & Disputes

Clients agree not to file chargebacks with their bank or payment provider without first contacting us to resolve the issue.

Any disputes will be handled under the jurisdiction mentioned in our Terms & Conditions.

7. Contact Us

For cancellations, refunds, or payment-related queries, please contact: